Privacy Policy for Solenda
At Solenda, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we may collect from you, how we use that information, and the measures we take to safeguard it. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information from you:
- Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and billing address.
- Usage Data: We may collect information about how you access and use our services, including your IP address, browser type, and pages visited.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
How We Use Your Information
Solenda may use the information we collect for the following purposes:
- To Provide Our Services: We use your information to process your transactions, manage your account, and deliver the services you have requested.
- To Improve Our Services: We analyze usage data to understand how our services are used and to enhance user experience and functionality.
- To Communicate with You: We may use your contact information to send you updates, promotional materials, and respond to your inquiries.
- To Protect Our Rights: We may use your information to prevent fraudulent activities, enforce our terms and conditions, and protect the security of our services.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party vendors who assist us in providing our services, such as payment processors and shipping companies.
- For Legal Compliance: We may disclose your information if required by law or in response to a valid request from law enforcement.
- In Business Transfers: If Solenda is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Data Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Retention of Your Information
We will retain your information only for as long as necessary to fulfill the purposes for which we collected it or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- The Right to Access: You have the right to request a copy of the personal information we hold about you.
- The Right to Correction: You have the right to request that we correct any inaccurate or incomplete information.
- The Right to Deletion: You may request that we delete your personal information, subject to certain exceptions.
- The Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
Third-Party Services
Our website may contain links to third-party websites or services that are not owned or controlled by Solenda. We are not responsible for the privacy practices of these third-party services. We encourage you to review the privacy policies of any third-party websites you visit.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of our services after any changes to the Privacy Policy constitutes your acceptance of the new terms.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please feel free to contact us. Your privacy is important to us, and we are committed to addressing your concerns.